Getting support only gets better: real-time, online and using a big existing community. Best Buy at Union Square in New York City is promoting the Twitter support site: Twelpforce. The beauty and arguably also the downside of care support on Twitter is of course that regardless the difficulty of the problem the question and answer [...]
Hello dear people at Twitter, Once you become so important in people everyday’s life it hurts to see this message over and over. I am sure it also hurts your brand one way or the other. You are in a good position though, there is no real alternative to see Conan’s latest tweet. OMG… is [...]
There were rumors that Paul McCartney was playing in NYC… Well he actually did play in NYC and I was really curious where he played so I hit the search engines and realized that the essence of the Google and Twitter brands have taken shape. By default I hit Google search only to find out [...]
I just love Twitalyzer! After having used for a long time I really cannot say anything else… it’s GREAT! Twitalyzer offers ”a unique tool to evaluate the activity of any brand in Twitter”. Why I think it’s great? Because it is real time! Twitalyzer measures: brand strength - the likelihood that your brand is being discussed [...]
